Refund & Replacement Policy

Refund & Replacement Policy

At Aironox, customer satisfaction is important to us. Please read this policy carefully before making a purchase.

Replacement Policy  
We offer replacements only.

If your product arrives damaged, defective, or not functioning as intended, you may be eligible for a replacement.

To request a replacement:
- Contact us within 7 days of delivery
- Provide your order number
- Provide clear photo or video evidence of the issue

If approved, we will send a replacement at no additional cost.

Non-Eligible Cases  
Replacements will not be issued for:
- Normal wear and tear
- Incorrect use or misuse
- Orders with incorrect shipping information provided by the customer
- Delays caused by carriers or customs

Refunds  
We do not offer refunds. By placing an order, you acknowledge and agree to this replacement-only policy.

Contact  
Replacement requests must be sent to: aironoxofficial@proton.me